FAQ- Shipping + Refunds
Have questions? We got you babe ♥
Find answers to your most common questions below
All headwraps are adjustable so you can ensure the perfect fit for your little Babe.
All sizes are based on the particular stretch of the fabric + may also vary depending on how tight or loose you tie the bow
The standard size is "one size"
**All Tie on Wraps can be made into Newborn Size ( 0m-3m), please select the One Size option and at check out leave a note to seller to choose Newborn Size**
Tie on Tutorial
I have a step by step tie on tutorial save to my highlights @babeandbear.co on Instagram, if you still have questions on sizing or fit please email us
Discount Shop Codes
Only one discount code can be used at a time per order. This code must be entered at the time of purchase.
code: 2for20 saves $5 on any 2 items priced at $12.50
code: 4for40 saves $10 on any 4 items priced at $12.50
When will my order be shipped?
Turn around time is 10-14 business days* not including shipping time. All orders are hand made by me :) Shipping times will vary by destination, please refer to your tracking information email for more details once your package has shipped
Why is my order still in "Pre-Shipment?"
Tracking numbers are sent to your email as soon as your order's label is printed. This means that the shipping process has begun and your tracking number will update as soon as USPS scans your order in. This does not mean your order is lost, it is not uncommon for an order to remain in pre-shipment for multiple days. Please only contact us about this if your order has surpassed the estimated time for shipment
There are no refunds or exchanges unless the product arrives damaged or defective (must be notified of damage within 7 days of delivery). Babe+Bear is not responsible for your package if your package is lost or stolen in transit
Due to the nature of many of the fabrics our bows and headwraps are made from, we recommend only spot cleaning + lay flat to dry.
We recommend to preserve the longevity of the headwraps to store them untied or gently folded. Please note that the shape of some of the headwraps may become permanently misshaped or distorted if they are stretched too much or pulled too tight.
*Please note that delivery times may take longer than normal due to Covid-19 and the Postal Service.
Never leave a child unattended with hair accessory. Hair accessories could be a possible strangulation or choking hazard. Babe and Bear Co. is not responsible, buyer assumes full responsibility upon purchase.
Questions? Please email us at Shopbabeandbear@gmail.com